Refund Policy

Cancellations and refunds.

Clear terms for subscription cancellations, refunds, and billing. All fees are final and non-refundable.

Last updated: November 5, 2025 · Questions? Contact us at billing@menulist.ai

Policy at a glance

The key facts about our refund and cancellation terms — plainly stated.

Subscription feesFinal and non-refundable once billing cycle starts

Credit pack purchasesNon-refundable once added to your account

Automatic renewalsNon-refundable — cancel before renewal date

CancellationCancel any time from account settings

Access after cancellationContinues until end of current billing period

Data retentionPreserved for 30 days after subscription expires

Why we have a no-refund policy

Four reasons our fees are final once a billing cycle begins.

Irreversible costs

When you use content generation features (data extraction, image generation, descriptions), we incur non-recoverable costs from third-party providers.

Each generated image costs us real money paid to infrastructure providers
Once generated, content cannot be "returned" for a cost reversal
These costs are incurred immediately upon use

Immediate value delivery

Upon subscribing, you receive immediate access to the complete platform — tools, templates, and resources. The value is delivered instantly.

Full platform access from the moment of subscription
Content generation credits available immediately
All features unlocked without delay

Fair use and informed decisions

Our pricing is designed to provide value upfront. We encourage testing with the Starter Plan before committing to larger plans.

Start with the low-cost Starter Plan to evaluate
Review all features on the pricing page before subscribing
Contact support with any questions before purchase

Preventing misuse

This policy protects the platform from misuse — such as generating all necessary assets and then requesting a refund after obtaining value.

Protects fair pricing for all users
Ensures sustainable service operation
Allows us to keep prices accessible

Subscription management

How cancellation works and what to expect.

What happens when you cancel

You retain full access to all features and credits until the end of your current billing period.

Account remains active until billing period ends
All features continue to work normally
Your credits remain available
No future charges after cancellation

After your billing period ends

Once your billing period expires, your account access changes.

Platform features become inaccessible
Data preserved for 30 days
After 30 days, data may be permanently deleted
You can resubscribe at any time to restore access

Questions about billing?

Our support team is here to help clarify any questions about billing, subscriptions, or this policy.

Reach us at billing@menulist.ai

View pricing plans